Privacy Policy
1. Introduction
IT Doctor 360 is a digital subscription store in Bangladesh. This Privacy Policy explains how we collect, use, and protect information provided by customers when browsing our website, placing orders, or contacting support.
2. Information We Collect
We may collect information such as:
- Name
- Email address
- Phone number
- WhatsApp number
- Facebook profile link if provided
- Product account email if provided
- Order notes or delivery instructions
- Selected products and plans
- Payment/order status
- Support messages and communication records
We only ask for information needed to process orders, provide support, and deliver digital products.
3. How We Use Information
We use customer information to:
4. Payment Information
For online or manual payments, payment-related information may be processed through payment providers or support channels. IT Doctor 360 does not intentionally store sensitive card information on the website. UddoktaPay or other payment gateway integration may be used later for secure payment processing.
5. Third-Party Platforms
Customers may contact us through Facebook, WhatsApp, email, or phone. These platforms may process data according to their own privacy policies. IT Doctor 360 is not responsible for the privacy practices of third-party platforms.
6. Product Account Details
For some digital products, customers may provide an account email or delivery-related details. These details are used only to deliver the selected product or provide support related to that order.
7. Data Sharing
We do not sell customer personal information. Customer information may be shared only when needed to:
- Process payment
- Deliver the requested product
- Provide customer support
- Comply with legal requirements
- Prevent abuse, fraud, or security issues
8. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure. However, no online system can guarantee absolute security.
9. Customer Rights
Customers may contact us to request correction or deletion of their personal information where applicable, unless the information must be retained for order records, dispute handling, or legal reasons.
11. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
For privacy-related questions, customers can contact us through:
Questions about this policy?
Contact our support team if you have questions or need clarification.