FaQs

Below are commonly asked questions about our service, along with their answers.

1. How do I subscribe to a service?

To subscribe, browse our website and select the digital product or service you want. Once you’ve decided, complete the payment through Bkash, Nagad, or Bank Transfer, and wait for us to process your order.

2. How long will it take to process my order?

We strive to deliver your subscription as quickly as possible. Orders are typically processed within 30 minutes during our business hours: 9 AM to 3 AM. However, we request your patience during peak times.

3. Is the email I provide during purchase important? Why?

Yes, your email is extremely important! The subscription access details, login credentials, or codes will be sent to the email address you provide. Please double-check your email before completing your order.

4. How does account sharing work? Will other people see my activity?

Account sharing details vary depending on the subscription. Here’s how it works:

• ChatGPT: Shared accounts mean other users can see account activity, but your chats remain private. You can archive chats for security.
• Canva: Other users cannot see your designs.
• Netflix: You’re assigned one single screen to use independently.
• Perplexity: You’ll need to send us the login code after we provide the email. Full details for sharing are available on each product page.

5. What payment methods do you accept?

We accept payments via:

• Bkash
• Nagad
• Bank Transfer

Once payment is made, share proof of payment (e.g., transaction ID) to ensure faster processing.

6. What should I do if I haven’t received my subscription details?

If you don’t receive your subscription credentials within 30 minutes, please contact us through:

• Our Facebook page (preferred method)
• Alternatively, you may call us directly after waiting at least 30 minutes.

7. Can I contact customer support if I face any issues?

Absolutely! We are here to help. You can reach us through our Facebook page or by phone during our business hours: 9 AM to 3 AM.

8. How can I use my Netflix subscription?

You will be assigned one dedicated screen to enjoy Netflix. Other members sharing the account won’t interfere with your experience.

9. What if I forget the email I used to subscribe?

If you forget which email you provided, contact us immediately with your payment transaction ID and order details. We’ll assist you in retrieving your access.

10. Will I be able to get a refund if I change my mind?

Refund policy details depend on the specific service or product. Generally, we do not offer refunds after the subscription access has been shared.

11. What other products or services do you offer?

Besides ChatGPT, Canva, Netflix, and Perplexity, we continuously expand our offerings. Visit our website regularly to explore new services or follow us on social media for updates.

12. What time are you available for order processing?

Our active hours are from 9 AM to 3 AM. Orders placed outside these hours will be processed the following day during business hours. I’ve included relevant details in both pages with clear sections, formatting, and a user-friendly style. If you have additional questions or want to refine any part, let me know!